Thank you for choosing Kashmir Aromatics! Below is our Shipping Policy to provide you with all the necessary information about our shipping procedures within India.
Shipping Zones:
1.1. Kashmir Aromatics currently ships orders only within India. We do not offer international shipping at this time.
Order Processing Time:
2.1. After receiving your order and verifying the payment, we strive to process and dispatch your package within 3 business days. Please note that order processing time may be slightly longer during peak seasons or special promotions.
Shipping Methods:
3.1. We partner with reliable courier services to ensure timely and secure delivery of your orders. The shipping method used for your order may vary depending on factors such as package weight, delivery location, and courier availability.
Shipping Charges:
4.1. Shipping charges will be calculated based on the weight of the products in your order, as well as the delivery address provided during checkout. The shipping cost will be displayed at the time of checkout for your review before completing the purchase.
4.2. Kashmir Aromatics may offer free shipping promotions from time to time, subject to specific terms and conditions that will be clearly communicated during the promotional period.
Delivery Time:
5.1. The estimated delivery time for your order will depend on the shipping address and the courier partner. Generally, orders are delivered within 5-10 business days from the date of dispatch.
5.2. Please note that unforeseen circumstances such as weather conditions, public holidays, or other logistics issues may cause delays in delivery. While we strive to provide accurate delivery estimates, we cannot guarantee specific delivery dates.
Order Tracking:
6.1. After your order is dispatched, we will provide you with a tracking number via email or SMS, depending on your preferred communication method. You can use this tracking number to monitor the status of your package and its estimated delivery time.
6.2. In case you face any issues with tracking your order or need assistance, please don’t hesitate to contact our customer support team.
Delivery Address:
7.1. Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for delivery delays or non-delivery caused by inaccurate or incomplete address information.
7.2. If you need to change the shipping address after placing the order, please contact our customer support team immediately. We will do our best to accommodate your request if the order has not been dispatched.
Non-Delivery or Returns:
8.1. In the rare event that your order is undeliverable or returned to us due to reasons beyond our control, we will contact you to arrange for re-delivery or provide a refund as per our Refund Policy.
Customer Support:
9.1. If you have any questions or concerns regarding your order, shipping, or delivery, please feel free to reach out to our customer support team. We are here to assist you and ensure a pleasant shopping experience.
For any other information related to Kashmir Aromatics, please refer to our Privacy Policy and Terms of Service on our website.
By placing an order with Kashmir Aromatics, you acknowledge and agree to the terms outlined in this Shipping Policy. This policy is subject to change without prior notice, and any updates will be reflected on this page.